Blog - Page 3 of 9

08 Oct 2024

How to Tie Compensation to Customer Service Performance Metrics

Posted on October 8, 2024 (October 6, 2024) by Alex Morgan

In today’s competitive business landscape, customer service is often the backbone of success. But how can you ensure your customer service team performs at its best? The answer lies in tying compensation directly to performance metrics. When properly executed, linking pay to performance encourages employee engagement, drives business outcomes, and enhances customer satisfaction. However, implementing […]

04 Oct 2024

by Austin Schleeter Permalink

Practical Tips for HR Leaders: 2025 Budget Forecasting and Compensation Planning

Posted on October 4, 2024 (November 15, 2024) by Austin Schleeter

squeezing a dollar bill or a budget document, symbolizing the challenges of tight financial constraints during budget planning

As we move into the final quarter of 2024, HR leaders are focused on planning budgets and compensation strategies for 2025. Fall is typically a time for reflection and preparation, but for HR teams, the priority is setting accurate forecasts that balance company growth with employee satisfaction. Emotional and diversity challenges may not be the […]

02 Oct 2024

by Stacy Fenner Permalink

Why Pay Conversations Shouldn’t be Reserved for Once a Year

Posted on October 2, 2024 (October 4, 2024) by Stacy Fenner

Early in my career, I dreaded the annual pay conversation. Even as an HR leader, I dislike conflict—whether the raise wasn’t enough, someone wanted to negotiate, or I had to deliver tough feedback. When the conversation ended, I’d sigh with relief, glad I didn’t have to deal with it again for another year. However, over […]

18 Sep 2024

by Michelle Henderson Permalink

What Your Performance Ratings Say About Your Company Culture

Posted on September 18, 2024 (October 4, 2024) by Michelle Henderson

In many organizations, performance reviews are an inevitable part of work life. But have you ever stopped to consider what the actual ratings used in these reviews reveal about the culture of your company? The language used in performance ratings can provide a window into the broader values and behaviors that shape your workplace. Whether […]

07 Sep 2024

by Laura Morgan Permalink

Identifying and Managing “Compensation Tensions” in Growing Businesses

Posted on September 7, 2024 (September 11, 2024) by Laura Morgan

Introduction As businesses grow and new leaders join, tensions often arise between a company’s compensation philosophy and its evolving business strategy. Recognizing and addressing these tensions is crucial for maintaining alignment and achieving organizational goals Recognizing and addressing these tensions is crucial for maintaining alignment and achieving organizational goals. Understanding these dynamics helps ensure that […]

14 Aug 2024

by Laura Morgan Permalink

Leveraging Market Data to Keep Your Team Competitive

Posted on August 14, 2024 (August 14, 2024) by Laura Morgan

conference table discussion 2025 compensation strategy

In today’s rapidly changing job market, managers face the ongoing challenge of ensuring their teams remain competitive and motivated. One of the most effective tools at your disposal is market data. But how can you use this data to make smart pay decisions, especially when faced with a limited merit budget? Let’s explore how to […]

31 Jul 2024

by Laura Morgan Permalink

The Role of Job Descriptions in Upholding Rights and Duties

Posted on July 31, 2024 (August 14, 2024) by Laura Morgan

Have you ever called someone an “@ssh0le”? Think about the last time you were driving, and someone cut you off. Your immediate reaction might have been to call them a choice word or two. But why did you feel that way? It’s because that driver failed to respect the unwritten rules of the road—their duty […]

24 Jul 2024

by Shari Nornes Permalink

How To Implement Pay Transparency: A Tactical Guide

Posted on July 24, 2024 (August 14, 2024) by Shari Nornes

In this article we’re diving into the tactical side of implementing pay transparency in your organization—and why it matters. […]

17 Jul 2024

by Michelle Henderson Permalink

The Nuances of Employee Performance Ratings

Posted on July 17, 2024 (August 14, 2024) by Michelle Henderson

The Nuances of Employee Performance Ratings As I thought back on all the different performance ratings I’ve come across in my career, I couldn’t help but feel inspired to share my thoughts! So, here’s the start of a series where I will explore the interesting world of performance ratings, looking at how these titles can […]

25 Jun 2024

by Stacy Fenner Permalink

You Can’t Ignore Pay Transparency! How To Start Addressing It Now

Posted on June 25, 2024 (June 26, 2024) by Stacy Fenner

Woman sitting down near table in front of white laptop reading about pay transparency

Employees are thinking about pay transparency—and you should be, too. Here’s how you can be strategic about pay transparency in a way that benefits both your company and your employees. […]