SimplyMerit Vs Other Solutions Part 1 – Quality of Support & Ease of Use Posted on January 16, 2023 (June 1, 2023) by Laura Morgan Regarding compensation management solutions, it’s important to find a product that meets your needs and provides quality customer support and ease of use. SimplyMerit’s compensation management solution stands out in these areas compared to other solutions, as supported by data from G2, a leading business software review platform. 100% quality support Comparing SimplyMerit and other solutions on G2, SimplyMerit offers 100% quality support, while the competitor only scores 92%. Additionally, SimplyMerit scores 95% in ease of use, while the other solution scores 82%. These results show that SimplyMerit is dedicated to providing excellent customer service and making its product easy to use. This is further reinforced by testimonials from SimplyMerit customers. One customer states that “the overall service we receive from the SimplyMerit team is great” and that the transition from a traditional spreadsheet to SimplyMerit was “easy and effective.” Another customer notes that the user interface is “very easy to use” and requires “very little training.” A third customer praises the tool’s simplicity, stating that “everyone at different levels can easily allocate merit and bonus dollars.” On the other hand, reviews from the other solution customers show a different picture. They have expressed that the quality of customer relationship management is poor, special requirements/enhancements can be a challenge to implement, the high flexibility of the tool brings the risk of overcomplicating, and the support is more problematic due to the different solutions for similar problems. Overall, SimplyMerit’s compensation management solution offers a clear advantage in terms of quality of support and ease of use when compared to other solutions. The positive customer testimonials also indicate that SimplyMerit prioritizes customer satisfaction and makes every effort to make its product user-friendly. If you’re looking for a reliable and user-friendly compensation management solution, we recommend giving SimplyMerit a try. With its high level of quality support and ease of use, it’s sure to meet your needs. About the Author: Laura Morgan As a founder and owner of MorganHR, Inc., Laura Morgan has been helping organizations to identify and solve their business problems through the use of innovative HR programs and technology for more than 30 years. Known as a hands-on, people-first HR leader, Laura specializes in the design and implementation of compensation programs as well as programs that support excellence in the areas of performance management, equity, wellness, and more.